Poncho Urban Arrow

Fast Shipping and Professional Packing

We can offer a variety of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel will pack all goods to our exacting specifications. Before shipping, all goods will be thoroughly examined and securely secured. We deliver to hundreds of thousands of customers each day across various countries. This shows our commitment to becoming the biggest retailer online in the world. Warehouses and distribution centres can be located throughout Europe as well as in the USA.

Note: Orders with more than one product will be assigned a distinct processing period depending on the specific product.

Prior to shipment Our team will conduct a thorough inspection on the products you ordered. Most orders are shipped within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we cannot completely manage our stock. The actual stock can fluctuate at any time. You may not receive your order once the order has been made.

Our policy is valid for a period of 30 days. However, if 30 days have passed since you purchased your item, we cannot offer you a return or exchange.

In order to be eligible for a return your product must be unopened and in the same condition as when you received it. The item should be returned in its original packaging.